Let us take the complexity and jargon out of the home loan process.

Whether you’re a first home buyer or are looking to downsize or whether you want to refinance, we can take the complexity and jargon out of the process and get you involved only when you need to be.

Many of our clients are bankers as they understand that getting the best price and efficient service is important. So whether you’re after a fixed or variable rate loan we can help. We have access to over 20 lenders providing home loans to owner occupier, first home buyers and senior citizens.

Our home loan process

Note: You will not be charged for this service.

Step 1: Meet the broker

Our brokers will meet with you to discuss your specific financial needs.

Step 2: Identify the right loan for you

Our brokers will search the market to find the right loan for you from one of our 20 lenders.

Step 3: Managing the process

Our brokers will manage the paperwork and loan process from start to finish.

Frequently asked questions

Do you charge fees for home loans?

No. We at Thyme Financial do not charge you for our services as we’re paid by the lender. Some brokers charge a fee for their service. They must disclose this fee upfront to you so you know what you will be up for if you engage their services.

Isn’t it more expensive to use a broker?

No. As a simple rule, we don’t charge a home loan borrower (either for owner occupied or investment loans). We are paid an up-front commission by the lender and usually a trail commission. Often we have access to cheaper rates than you do. Some Brokers charge a fee for their service which they must disclose to you up-front before you engage their services.

How much can I borrow?

Give us a call and we can go into your options in more detail. The short answer is that it depends on how much you earn, the amount of deposit or equity that you have and how much your property is valued at.

Don’t you just recommend the lender who pays you the most commission?

Absolutely not! There is legislation in our industry, called the National Consumer Credit Protection Act or NCCP, that is designed to protect consumers and ensure ethical and professional standards in the finance industry. We tell you upfront what commission we will be getting from the bank. Our job, our only job, is to find the best loan for your needs and serviceability.

Should I go fixed or variable?

We are only allowed to recommend a product based on what you say is most important to you (e.g. “pay my loan off quickly” or “guaranteed repayments”). We do however, live by the following —

“If you want flexibility, take a variable rate loan. If you want budget certainty, take a fixed rate loan. If you want both, then do both.”

Which lenders do you deal with?

We are Connective Brokers. This mean we have access to many lenders — these include the major banks, second tier lenders and credit unions. We can source you a loan from the lender of your choice. We are accredited with 18 lenders.

Who sets interest rates?

The Reserve Bank of Australia meet on the first Tuesday every month to determine the official cash rate for the country. The lenders then use this information to set their own rates. Sometimes they will ignore what the Reserve Bank does and move rates (up or down) based on demand. Mortgage brokers do not set rates.

Why use a mortgage broker if I can go with a bank?

When we talk about a ‘loan product’ we are referring to the thousands of options that are currently available to you for your loan. Each bank (or lender) has loans for different loan options – low doc, package loans, re-draw facilities, plant and equipment loans, fixed, interest only, interest in advance, variable, introductory variable… the issue you face as a consumer is ‘which loan is right for me?’ And that is where a mortgage broker comes in. If you go direct to the bank, you will only be offered the loan options available through that one lender. As your mortgage broker, we do all the leg work for you. We are across many lenders and all of their loan products and our sole purpose is to find the right loan for your needs.

Top tips for home loans

Don’t borrow too much.

Try and keep your loan to 80% of the value of the property.

Select the right home loan product.

Seek pre-approval before you start looking so you know how much you can spend.

You may need to do some financial housekeeping (pay out car leases; consolidate credit card and personal debt; get professional advice).

Top tips for home loans

Don’t borrow too much.

Try and keep your loan to 80% of the value of the property.

Select the right home loan product.

Seek pre-approval before you start looking so you know how much you can spend.

You may need to do some financial housekeeping (pay out car leases; consolidate credit card and personal debt; get professional advice).

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